Reviews
State Farm® Agent Jon Ferguson
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Michael Williams
October 15, 2026
"We are new to the area and moved our insurance to this broker and they have been very easy to work with."
We responded:
"Thanks Mike! We appreciate your business and thank you for your 5-star review! "
Nancy Macias
October 1, 2026
"I receive the best service at the office; they are always friendly and assist me with whatever I need."
We responded:
"Nancy, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Alonzo Pinedo
September 30, 2026
"They are always ready to help anytime"
We responded:
"Alonzo, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Monmouth. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Jon Ferguson and Team "
Angela Burton
September 30, 2026
"Never had any problems at all."
makenzie
September 30, 2026
"sophia is my favorite one to talk too, great place gets you the cheapest deal and is overall extremely helpful"
We responded:
"Thank you so much for the 5 stars, makenzie! We truly appreciate your feedback and are always happy to help whenever you need us. "
Michelle Wilkinson
September 3, 2026
"Always just a call away for any of my questions and help. Fast, friendly and quite efficient. They all with together to make a great team. I trust them with all of my insurance needs. I've been with State Farm most of my life."
We responded:
"Wow, thank you for the 5-star review, Michelle! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Kayla Harris
September 3, 2026
"Sophia was a big help in enrolling my new vehicle onto my policy and made sure I got everything taken care of with my Drive Safe & Save. She even followed up a few days later to make sure everything went smoothly. This office is always so helpful and honestly the best rates for insurance I have found."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Summer Lehnhausen
September 2, 2026
"Sophia made it so easy for me to get insurance on our new golf cart. She was quick with her responses & was even better we could text since my kids don’t always make it easy to talk on the phone. She made sure I understood everything & got us covered quickly. Thank you!"
We responded:
"Wow, thank you for the 5-star review, Summer! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Lisa Mayer
August 24, 2026
"Amazing customer service"
We responded:
"Thanks so much for the fantastic rating, Lisa! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Maggie Weber
August 24, 2026
"I have the best service at all times with this office. I am helped quickly, patiently and with the best customer service. I am always notified of discounts that are available to me, and also of any problems on my account which are taken care of right away. Very satisfied with this office."
We responded:
"Thank you so much for the 5 stars, Maggie! We truly appreciate your feedback and are always happy to help whenever you need us. "
Rose Emily Ruiz
August 17, 2026
"Excelente servicio"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Max Holeman
August 7, 2026
"By far the bast out there I’m so happy I switched saved me about 3 grand a year wish I would of switched years ago"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Monmouth to know you had such a great experience with us. "
Allison
July 27, 2026
"I had thee absolutely best experience with Sophia! I had been shopping around for the best rates, and that’s exactly what she found me! Very friendly, made the experience very good! Highly recommend her to anyone!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Jennifer Taylor
July 22, 2026
"Customer Service is a must for me. They answer the phone or get back to me promptly. I have only had one comp claim everything was handled efficiently. I even call with random questions no judgment they answer them with knowledge and take the time to explain"
We responded:
"Hi Jennifer, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Jon Ferguson, Your State Farm Agent "
Connie Shantz
March 31, 2026
"Could not have been more pleased with the customer service angela provided me. She offered every discount possible . I left feeling confident I hade the coverage I needed. Thanks to the team atstatefarm located old down town at the square ."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
natisha leasman
March 6, 2026
"After hitting a deer with my vehicle they were quick to get repairs approved and walk me through everything that was available to me. I had never had a claim before so everything was new to me. They have also checked in twice weekly to make sure everything is going ok since it happened."
We responded:
"Thank you for taking the time to leave such a great review, natisha. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Kiara Harrison
March 3, 2026
"Sophia was super helpful and got back to me quick!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Michelle Murphy
February 12, 2026
"Sophia was so quick to provide me with several quotes along with all of the detailed information to help me decide which route I wanted to take. She got me all set up the same day. It was simple & seamless."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Jon Ferguson’s Team! We deeply appreciate your kind words here in Monmouth . "
Charles Brentise
February 7, 2026
"Excellent staff very polite and knowledgeable"
We responded:
"Thank you so much for the 5-stars, Charles! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Vanessa Vanskike
January 14, 2026
"Friendly environment, got everything I needed in under 15 minutes."
We responded:
"Wow, thank you for the 5-star review, Vanessa! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Vanessa, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Jon Ferguson’s Team is just a call or email away! "
Sreya Roy
January 7, 2026
"Angela Lee had helped me from the start of my journey in Iowa. She made sure I had good renter’s and car insurance quotes and was always very kind to me. Talking to her always made me feel better and I know I can always trust her to give me good advice. She has set my standards high! 😅"
We responded:
"Thank you for your kind words! We’re glad Angela could support you with great advice and make you feel at ease from the start. We’ll be sure to share your praise with her. Thanks for choosing us!"
Lori Nufer
November 21, 2025
"Always there to help. Wonderful team"
We responded:
"We’re honored by your positive feedback, Lori! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Cesar del Angel Garcia
November 18, 2025
"Excelente"
We responded:
"¡Gracias, César! Apreciamos tu lealtad. Por favor, háganos saber si tiene alguna pregunta."
Jane Bogart
October 24, 2025
"Everyone in the office is great to work with. They are knowledgeable and always take the time to answer all of my questions. They have worked with me to get my insurance lower without having to compromise my needs and comfort. Overall great company. I've been with them for over 25 years and will continue to use this State Farm office. Thank you!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Amy Kelso
October 24, 2025
"Without a doubt they deserve this 5 star and more! It’s so nice to feel like you are a valued customer! This team went above and beyond to provide excellent customer care and support! They as a team assisted us in big ways! Our issue was expedited and they had me in a rental and my car towed to our chosen place all within 24 hours!! This team is by far amazing!! So thankful we switched to this State Farm agency. I highly recommend when shopping for insurance you reach out to this excellent team."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"